10 min read

DevOps best practices: bridging development and operations for business agility

DevOps is no longer a niche practice for Silicon Valley startups — it has become the standard operating model for high-performing technology organisations worldwide. The DevOps market is projected to reach USD 25.5 billion by 2028, growing at 19.7% annually. Google's DORA (DevOps Research and Assessment) team has been tracking the impact of DevOps practices since 2014, and their 2023 State of DevOps report confirms that technical capabilities like continuous integration, loosely coupled architectures, and fast code reviews significantly improve both software delivery and operational performance.

The business case for DevOps is compelling. Organisations with generative cultures — those that encourage collaboration, shared responsibility, and learning from failure — achieve 30% higher organisational performance. Teams that prioritise user needs achieve 40% higher performance. Yet for many businesses, the path from traditional development and operations silos to a mature DevOps practice remains unclear. This guide provides a practical framework.

CI/CD pipeline architecture

Continuous Integration and Continuous Delivery (CI/CD) form the backbone of DevOps automation. In a CI/CD pipeline, every code change triggers an automated sequence: the code is compiled, unit tests run, static analysis checks code quality and security, integration tests validate component interactions, and the resulting artefact is deployed to staging and eventually production environments.

Effective CI/CD pipelines share several characteristics. They are fast — ideally completing within 10 to 15 minutes to maintain developer flow. They are reliable — flaky tests and inconsistent environments erode trust and lead teams to bypass the pipeline. They are comprehensive — covering not just functional tests but also security scans, performance benchmarks, and compliance checks. And they are observable — providing clear feedback to developers about what passed, what failed, and why.

Tools like Jenkins, GitLab CI/CD, GitHub Actions, and Azure DevOps Pipelines provide the infrastructure for building these pipelines. However, the tool is less important than the practices: trunk-based development with short-lived feature branches, comprehensive automated testing at multiple levels, and a culture where the pipeline is the authority on whether code is ready for production.

Infrastructure as Code and GitOps

Infrastructure as Code (IaC) applies software development practices to infrastructure management. Instead of manually configuring servers, networks, and cloud resources, teams define their infrastructure in declarative code using tools like Terraform, Pulumi, or AWS CloudFormation. Configuration management tools like Ansible, Chef, or Puppet handle the detailed configuration of individual systems. The infrastructure code is version-controlled, peer-reviewed, tested, and deployed through the same CI/CD pipelines as application code.

GitOps takes IaC a step further by establishing Git as the single source of truth for both application and infrastructure state. In a GitOps workflow, the desired state of the system is described in a Git repository. An automated agent — such as ArgoCD or Flux for Kubernetes environments — continuously monitors the repository and reconciles the actual state of the infrastructure with the declared state. Any drift is automatically corrected, and any change requires a pull request that is reviewed, approved, and auditable.

The benefits of IaC and GitOps extend beyond efficiency. They provide a complete audit trail of every infrastructure change, enable rapid and reliable environment provisioning, eliminate configuration drift between environments, and make disaster recovery faster by enabling infrastructure to be rebuilt from code rather than manual procedures.

Containerisation and orchestration

Containers — lightweight, portable units that package an application with its dependencies — have become a foundational technology for DevOps. Docker standardised the container format, while Kubernetes has emerged as the dominant orchestration platform for managing containers at scale. Containers solve the perennial problem of environmental inconsistency: if the application runs in a container on a developer's laptop, it will behave identically in testing, staging, and production.

Kubernetes provides automated scaling, self-healing, rolling updates, and service discovery, enabling teams to deploy and manage complex distributed systems with confidence. For organisations not ready for full Kubernetes adoption, managed container services like AWS ECS, Azure Container Apps, or Google Cloud Run offer simpler entry points with many of the same benefits.

The container ecosystem also enables powerful patterns for DevOps workflows: ephemeral environments spun up for each pull request, canary deployments that gradually shift traffic to new versions, and blue-green deployments that enable instant rollback. These patterns reduce deployment risk and accelerate the feedback loop between development and production.

Monitoring, observability, and DevSecOps

You cannot improve what you cannot measure, and you cannot operate what you cannot observe. Modern observability stacks combine three pillars: metrics (Prometheus, Datadog), logs (the ELK stack — Elasticsearch, Logstash, Kibana — or Grafana Loki), and traces (Jaeger, Zipkin, or OpenTelemetry). Together, these provide the visibility needed to understand system behaviour, detect anomalies, diagnose incidents, and drive continuous improvement.

Grafana has become the de facto standard for visualising metrics and building operational dashboards. Combined with alerting rules, it enables teams to respond proactively to performance degradation rather than waiting for customer complaints. Site Reliability Engineering (SRE) practices — including Service Level Objectives (SLOs), error budgets, and structured incident response — provide the framework for translating observability data into operational decisions.

DevSecOps integrates security into every stage of the DevOps pipeline rather than treating it as a gate at the end. A recent study found that 68% of SME professionals have implemented DevSecOps, though only 12% conduct security scans per commit. Effective DevSecOps includes static application security testing (SAST) in the CI pipeline, software composition analysis (SCA) to identify vulnerable dependencies, container image scanning, infrastructure code security scanning, and runtime protection in production.

DORA metrics and the maturity journey

The four DORA metrics provide a balanced scorecard for DevOps performance. Deployment frequency and lead time for changes measure throughput — how quickly can you deliver value to users? Change failure rate and failed deployment recovery time measure stability — how reliably do your deployments succeed, and how quickly can you recover when they do not? Elite performers deploy multiple times per day, maintain a change failure rate between 0% and 15%, and recover from failed deployments within one hour.

The 2023 DORA report cautioned against using these metrics to create league tables that compare teams, as this leads to unhealthy competition and gaming of metrics. Instead, the metrics should be used by teams to track their own improvement over time and to identify areas where investment in tooling, practices, or culture would yield the greatest return.

The DevOps maturity journey is not purely technical. The DORA research consistently shows that culture is a critical enabler. Generative cultures — characterised by high cooperation, shared risks, and a focus on learning — outperform bureaucratic and pathological cultures across all performance metrics. Investing in psychological safety, blameless post-mortems, and cross-functional collaboration is as important as investing in CI/CD pipelines and container platforms.

How Shady AS can help

At Shady AS SRL, we help organisations in Belgium adopt DevOps practices that deliver measurable business results. From designing CI/CD pipelines and implementing Infrastructure as Code with Terraform to deploying containerised workloads on Kubernetes and building observability stacks with Prometheus and Grafana, our team in Brussels brings deep technical expertise and practical experience.

Whether you are beginning your DevOps transformation, looking to mature your existing practices, or seeking to integrate security into your delivery pipeline, contact Shady AS SRL to accelerate your journey toward elite DevOps performance.